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Compliance Guide™ Features

Monthly Compliance Update, April 2010

? - April 2010 Compliance Update


Compliance Webinar Covers Proposed FCC Rule Making and Enforcement Actions

For those of you out there in the contact center compliance space that may have missed Contact Center Compliance's most recent webinar on the proposed FCC rule making and recent enforcement actions, we are pleased to be able to provide you a summary of the main points that could dramatically change the way the FCC measures call abandonment and regulates contact to consumers with wireless devices.

For a limited time you can view the recorded version of the webinar available with slides and audio via the link below.

Please take a moment to join our Compliance Officer Forum Group on LinkedIn to stay updated on this critical issue.

View the recorded webinar version:

FCC Rulemaking:
Full text of the Notice of the FCC Proposed Rule Making:

Submit your comments to the FCC (The proceeding number is 02-278. Comments must be in a Word attachment):

Read other's comments and follow the rulemaking's progress:

Join the Contact Center Compliance Officer' Group on linked in:

Upcoming Compliance Event: ATA Washington DC Summit

Join Ryan Thurman as he highlights international DNC rules on the Compliance Officer?s Live Panel

Date: April 25-28, 2010
Location: Marriott Washington at Metro Center
Register Today:

Recent Enforcement Actions

Over $655,000 to be paid by Auto Warranty Robocallers:
In a settlement with the Federal Trade Commission, an operation using robocalls to allegedly make millions of pre-recorded telemarketing messages that fraudulently pitch extended auto warranties to U.S. consumers will pay more than $655,000 in consumer redress and will be permanently banned from telemarketing.

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